Reference sources and services for youth

With so much content available, the challenge for K-12 library media specialists, teachers, and youth services librarians alike is how and where to direct students so they spend time on productive research rather than aimless Internet searches. This user-friendly book will help you teach and support students as they learn to access, evaluate and use print and electronic information successfully. For library professionals, there are skill-based exercises and case study scenarios in each chapter. These tools will sharpen your professional reference skills and your insights into reference collection management specifically for the school and young adult library setting. For paraprofessionals, aides, and non-degreed staff working in children's and young adult services, this book provides valuable professional development support. College and graduate-level Library Science faculty will find multiple applications for this information, as both a core and supplemental course resource.

Reviews 2

School Library Journal Review

The concept of school and public library collaboration is thoroughly explored in this excellent volume on providing reference services. The chapter on information literacy includes web links with information about standards, models, instruction and assessment, rubrics, web quests, graphic organizers, evaluation tools, and assessment. Additional chapters provide a discussion of online resources, government resources for youth, evaluation and marketing reference services, and managing them. The chapter on suggested core collections is divided into resources for grades K-4, 5-8, and 9-12. When using the core reference materials as guides, readers should check for updated editions of some of the suggested materials. Each chapter includes an introduction, a summary, exercises, scenarios, references, and further reading. Many chapters contain charts, tables, print and web resources, and screen shots. An excellent source for general professional use as well as for graduate study.-Rebecca Sheridan, Easttown Library & Information Center, Berwyn, PA (c) Copyright 2011. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Booklist Review

This comprehensive manual covers all aspects of reference services to children and teens. Ten chapters address various aspects of this specialized field, including a historical overview; developmental and gender-appropriate approaches; communication; information literacy; core print and audiovisual collections; online resources; government materials; and managing, marketing, and evaluating youth reference services. An entire chapter is devoted to working with children and teens with special needs. Content is practical, relevant, and timely and reflects current best educational practice. Each chapter is broken into manageable sections, featuring charts, graphs, checklists, scenarios, exercises, references, and further-reading suggestions. An annotated bibliography and glossary are also included. This would make an excellent textbook for library-school youth-service courses. Additionally, public and school librarians will appreciate the depth and breadth of information.--McBroom, Kathlee. Copyright 2010 Booklist

List of Illustrations	p. ix
Preface	p. xiii
Acknowledgments	p. xvii
List of Abbreviations	p. xix
Chapter 1 Introduction to Reference Service	p. 1
Introduction	p. 1
History Overview of Reference Services for Youth in America	p. 3
Types of Reference Service Transactions	p. 12
Homework Centers	p. 16
Collaboration	p. 19
Summary	p. 22
Exercises	p. 22
Scenarios	p. 22
References and Further Readings	p. 23
Chapter 2 Providing Reference Service as a Developmentally Appropriate Practice	p. 25
Introduction	p. 25
Developmentally Appropriate Practice	p. 26
Developmental Stages	p. 28
Developmental Assets	p. 33
Gender Differences	p. 44
Summary	p. 45
Exercises	p. 46
Scenarios	p. 46
References and Further Readings	p. 46
Chapter 3 Providing Reference Service to youth with Special Needs	p. 49
Introduction	p. 49
Laws Affecting Library Services to Individuals with Disablities	p. 50
Categories of Disablities	p. 52
Strategies for the Librarian to Employ While Providing Referee Service	p. 54
Overview of Available Assistive Technology (Software and Hardware)	p. 66
Summary	p. 72
Exercises	p. 73
Scenarios	p. 73
References and Further Readings	p. 73
Chapter 4 Communication in Reference Service	p. 75
Introduction	p. 75
Development of Good Communication Skills	p. 75
Nonverbal Communication	p. 78
Reference Interviews	p. 80
Reference Questions	p. 80
Active Listening	p. 83
Assessment and Guidelines	p. 85
Summary	p. 85
Exercises	p. 85
Scenarios	p. 85
References and Further Readings	p. 88
Chapter 5 Information Literacy in Reference Work	p. 91
Introduction	p. 91
Organization of Information	p. 92
Overview of Standards	p. 95
AASL and ACRL Standards for Working with Children and Young Adults	p. 96
Yalsa and RUSA Guidelines for Library Services to Teens, Ages 12ù18	p. 98
Information Literacy Models	p. 99
Information Literacy Instruction	p. 101
Assessment of Information Literacy Skills	p. 112
Summary	p. 115
Exercises	p. 115
Scenarios	p. 116
References and Further Readings	p. 116
Chapter 6 Developing a Core Reference Collection	p. 119
Introduction	p. 119
Reference Collection Development Principles	p. 119
Collection Analysis	p. 123
Collection Planning	p. 127
Types of Reference Sources	p. 133
Evaluating Reference Materials and Informational Nonfiction Books	p. 144
Selecting Nonfiction Series Titles	p. 146
Selection and Use of Audiovisual Materials in Reference Services	p. 146
Weeding	p. 151
Summary	p. 154
Exercises	p. 154
Scenarios	p. 155
References and Further Readings	p. 155
Chapter 7 Using Online Reference Resources	p. 159
Introduction	p. 159
Digital Reference Services	p. 161
Technology	p. 161
Online Searching	p. 162
Virtual Safety	p. 176
Resources for Librarians	p. 182
Summary	p. 185
Exercises	p. 185
Scenarios	p. 186
References and Further-Readings	p. 187
Chapter 8 Government Resources for Youth	p. 191
Introduction	p. 191
History of Government Publication	p. 192
Using Government Resources with Children	p. 194
Online Government Resources to Use with Children	p. 195
Twenty Terrific Online Government Resources	p. 208
Summary	p. 220
Exercises	p. 222
Scenarios	p. 222
References and Further Readings	p. 222
Chapter 9 Evaluation and Marketing of Reference Service	p. 225
Introduction	p. 225
Evaluation of Reference Services	p. 226
Planning for the Evaluation of the Librarian	p. 239
Marketing Reference Services	p. 242
Online Evaluation Resources	p. 248
Online Marketing Resources	p. 249
Summary	p. 250
Exercises	p. 250
Scenarios	p. 250
References and Further Readings	p. 251
Chapter 10 Managing Reference Services	p. 253
Introduction	p. 253
Management of Services	p. 255
Management of Resources	p. 255
Policy Development	p. 257
Ethical Considerations in Reference Work	p. 266
Future, of Reference Service	p. 273
Summary	p. 274
Exercises	p. 275
Scenarios	p. 275
References and Further Readings	p. 276
Core Reference Collections	p. 277
Introduction	p. 277
Elementary Core Collection for Grades K-4	p. 278
Middle School Core Collection Grades 5-8	p. 282
Secondary Core Reference Collection Grades 9-12	p. 287
Glossary	p. 293
Index of Reference Resources	p. 299
Subject Index	p. 303
About the Author	p. 307

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