Work stress and coping in the era of globalization

This book examines the phenomena of how individuals experience work stress and coping in both developed and developing countries in the world. Rabi Bhagat, known for his cross-cultural scholarship in this area, and his co authors, help us recognize the causes and consequences of work stress. They present a systematic, comprehensive review of this topic with plenty of practical insights and case studies examining work stress and coping in the era of globalization. Researchers, practitioners and students in the field of industrial organizational psychology, organizational behavior, and human resources management will find this book of interest.

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Bhagat and doctoral student Nelson (both, Univ. of Memphis) and Segovis (Bryant Univ.) analyze how globalization has influenced work stress. The authors cite numerous refereed journals and professional books from the past 20 years to share data, theories, and models. The hallmark of the volume is the analysis of stress and coping from Western and non-Western perspectives. Examples of Western perspectives include self-esteem, locus of control, type A and B personalities, and models such as uncertainty and conservation of resources. Non-Western approaches include perspectives from India, Japan, China, Mexico, Turkey, and other countries, which focus more on collectivism. The authors discuss important characteristics of non-Western approaches relevant to stress management, such as holistic medicine, the family, and the social network, as well as the ritualistic practices of Confucianism, Buddhism, and Taoism relating to tai chi and other exercise regimens. They also analyze employee assistance programs from an international perspective. The volume includes many ideas for future cross-cultural research. Shaheed Mohammed's Communication and the Globalization of Culture (CH, Mar'12, 49-3679) provides additional coverage of research related to globalization and stress. Summing Up: Recommended. Business practitioners and academic researchers, upper-division undergraduate and up. G. E. Kaupins Boise State University

Foreword	p. xiii
Preface	p. xv
Acknowledgments	p. xix
Author Biographies	p. xxi
1 An Introduction to Globalization: Organizational and Human Consequences	p. 1
Facets of Globalization	p. 3
Globalization: A Brief History	p. 4
Measuring Globalization	p. 9
Emerging Realities for Multinational and Global Organizations	p. 10
Emerging Realities for Work	p. 14
Conclusion	p. 16
References	p. 16
2 Organizational and Human Consequences: A Detailed Examination	p. 19
Organizational Consequences	p. 21
Mergers and Acquisitions	p. 21
Complexities in Coordinating Worldwide Operations	p. 22
Relentless Pressures to Innovate	p. 23
Dealing With New Workplace Realities and Organizational Structures	p. 25
Evolution of New Managerial Roles	p. 25
Changing Patterns of Psychological Contracts and Employee Attitudes	p. 28
Managing Work-Life Balance	p. 29
Human Consequences	p. 30
Adapting to New Patterns of Culture at Work and in Society	p. 31
Continuous Upgrading of Skills and Abilities	p. 34
Working in Cross-Cultural Work Teams	p. 34
Dealing With New Demographic Realities	p. 35
Consequences of Globalization From a Cultural Perspective	p. 36
Theoretical Frameworks	p. 39
Conclusion	p. 44
References	p. 44
3 Work Stress and Coping From the Western Perspective	p. 49
Definitions	p. 50
Theoretical Models of Stress	p. 51
The Role Stress Model	p. 51
The Transactional Model of Work Stress	p. 52
The Stress at Work Model	p. 53
Demand-Control Model	p. 54
The Uncertainty Model of Work Stress	p. 57
The Cybernetic Model	p. 58
The Challenge-Hindrance Model	p. 59
The Conservation of Resource Model	p. 60
Toward an Integrative Model	p. 60
Moderators of Stressor-Strain Relationships	p. 63
Moderators That Facilitate Individual Resilience	p. 63
Moderators Reflecting Individual Vulnerabilities	p. 70
Social Support and Organizational Intervention-Related Moderators	p. 72
Stressful Life Events and Daily Hassles	p. 73
Burnout on the Job	p. 75
An Appraisal of the Western Theories of Work Stress	p. 77
Where Do We Go From Here?	p. 80
Work-Family Interface	p. 80
Incorporating Ethnic, Social, and Cultural Variations	p. 80
Incorporating the Consequences of Economic, Social, and Cultural Aspects of Globalization	p. 81
Conclusion	p. 81
References	p. 82
4 Management of Work Stress: An Appraisal	p. 89
Stress Management Interventions	p. 91
Primary Interventions	p. 92
Secondary Interventions	p. 97
Tertiary Interventions	p. 98
Stress Interventions Strength	p. 100
Challenges of Western Stress Management Approaches	p. 101
Overemphasis on the Role of the Individual	p. 102
Moving From a Distress Perspective	p. 105
Limited Role of Religion and Spirituality	p. 108
Narrow Understanding of Coping	p. 113
Toward a Transformational Model of Stress Management	p. 116
Future Directions	p. 122
Conclusion	p. 125
References	p. 126
5 Work Stress and Coping: Non-Western Perspectives	p. 141
Recent Reports from Business Periodicals	p. 143
Historical Perspective on International and Cross-Cultural Stress Research	p. 144
Toward a Theoretical Model Applicable to Both Western and Non-Western Contexts	p. 147
Work Stress and Its Management in Selected Non-Western Countries	p. 153
Recent Reports From Business Periodicals	p. 160
A Conceptual Model	p. 161
Conclusion	p. 165
References	p. 166
6 Multicultural Perspectives on Work Stress	p. 173
Work Stress and Coping: A Cultural Perspective	p. 174
Vertical and Horizontal Relationships	p. 177
Cultural Syndromes and the Management of Work Stress	p. 178
Cultural Syndromes and Problem-Focused Coping	p. 182
Cultural Syndromes and Emotion-Focused Coping	p. 184
Work Stress Across Ethnic, Racial, Cultural, and Religious Divides	p. 185
Issues of Religious Diversities	p. 188
Work Stress: The Hispanic American Experience	p. 190
Work Stress: The African American Experience	p. 192
Work Stress: The Asian American Experience	p. 195
Immigrants: Acculturation and Acculturative Stress	p. 197
Coping With Work Stress: Experience of Hispanics, African Americans, and Asian Americans	p. 200
Hispanic Americans	p. 200
African Americans	p. 201
Asian Americans	p. 202
Immigrants	p. 205
Multicultural Perspectives on Work Stress: An Appraisal	p. 206
Social Support Across Ethnic, Racial, and Cultural Divides	p. 209
Conclusion	p. 210
References	p. 211
7 Employee Assistance Programs: An International Perspective	p. 221
Historical Evolution of EAPs	p. 224
EAPs: Cross-Cultural Variations	p. 229
Influence of Organizational Culture on EAPs	p. 232
Effectiveness of EAPs for Global Organizations	p. 235
Emerging Model for EAP Adaptation	p. 239
New Directions for the Future of EAPs	p. 245
Conclusion	p. 247
References	p. 248
8 Methodological Issues for Research on Work Stress and Coping	p. 253
Establishing Equivalence of Constructs	p. 254
Level of Analysis	p. 256
Establishing Measurement Equivalence	p. 257
Applying Appropriate Methodological Strategies	p. 258
More Emphasis Should Be Placed on Longitudinal Research Designs That Have Been Carefully Designed in Advance	p. 258
Qualitative Research Methods Should Be Employed Whenever Feasible	p. 259
Use of Multimethod Approaches to Improve Methodological Robustness Should Be Emphasized as Much as Possible	p. 261
Ruling Out Alternative Explanations	p. 261
Establishing Sampling Equivalence	p. 262
Using Multicultural Research Teams	p. 263
Integration of Research Findings	p. 264
A Typology of Cross-Cultural Research on Work Stress and Coping	p. 264
A Recommended Sequence of Research Scheme	p. 266
Conclusion	p. 267
References	p. 267
9 Concluding Thoughts and Future Directions	p. 269
Future Research and Directions	p. 272
The Changing Workplace of Tomorrow	p. 273
Globalization and Culture Change	p. 273
When and How Culture and Cultural Variations Matter	p. 275
Moving Beyond Cultural Values	p. 275
Incorporating the Significance of Multilevel Theorizing	p. 276
Integrating Findings From Positive Organizational Scholarship Research Traditions	p. 279
Conclusion	p. 280
References	p. 281
Author Index	p. 285
Subject Index	p. 297

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