Benn Lawson and Danny SamsonJaideep Motwani and Pradeep Gopalakrishna and Ram SubramanianAntonio Torres-Perez and Isidre March-ChordaWalter W. C. Chung and Colin K. S. Tam and Michael F. S. ChanNancy C. Shaw and Francis D. TuggleE. SzczerbickiDinesh A. Mirchandani and Jaideep MotwaniDiane H. Sonnenwald and Paul Solomon and Noriko Hara and Reto Bolliger and Thomas H. CoxViolina RatchevaT. T. Wong and Henry C. W. LauMaria Manuela Cunha and Goran D. Putnik and A. GunasekaranSushil K. Sharma and Jatinder N. D. GuptaSantosh K. Misra and Jayavel SounderpandianThuong T. Le and S. Subba Rao and Dothang TruongC. Richard BakerIstvan Mezgar and Zoltan KincsesKim Man Lui and Keith C. C. ChanLeoni Warne and Katerina Agostino and Irena Ali and Celina Pascoe and Derek Bopping

Preface	p. i
Section I Introduction to Knowledge and Information Technology Management
Chapter I Developments in Managing Innovation, Knowledge and E-Business	p. 1
Chapter II Sources of Knowledge Acquisition by U.S. Managers: An Empirical Analysis	p. 14
Section II Integration of Business and Knowledge/Information Technology Management
Chapter III Information Systems and Business Strategy: A Concurrent Planning Model	p. 30
Chapter IV Integrated QFD and Knowledge Management System for the Development of Common Product Platform	p. 51
Chapter V An Expanded Model of the Effects of Organizational Culture Upon the Acceptance of Knowledge Management	p. 72
Chapter VI Information-Based Integration for Complex Systems	p. 89
Chapter VII An Experimental Analysis of the Effectiveness and Efficiency of Teams with Partial Problem Domain Knowledge	p. 104
Chapter VIII Collaboration in the Large: Using Videoconferencing to Facilitate Large-Group Interaction	p. 115
Section III Knowledge and Information Technology Management in Virtual Enterprises
Chapter IX A Dynamic Perspective on Knowledge Creation in Virtual Teams--In a Search for New Insights	p. 138
Chapter X The Impact of Trust in Virtual Enterprises	p. 153
Chapter XI Market of Resources as an Environment for Agile/Virtual Enterprise Dynamic Integration and for Business Alignment	p. 169
Section IV Knowledge Management in E-Commerce Environment
Chapter XII Managing Business-Consumer Interactions in the E-World	p. 192
Chapter XIII Electronic Money and Payment Systems	p. 214
Chapter XIV A Managerial Perspective on E-Commerce: Adoption, Diffusion and Cultural Issues	p. 251
Section V Human and Social Aspects of Knowledge and Information Technology Management
Chapter XV Human and Social Perspectives in Information Technology: An Examination of Fraud on the Internet	p. 268
Chapter XVI The Role of Trust in Information Technology Management	p. 283
Chapter XVII Inexperienced Software Team and Global Software Team	p. 305
Chapter XVIII The Knowledge Edge: Knowledge Management and Social Learning in Military Settings	p. 324
About the Authors	p. 354
Index	p. 365