Cover image for Business management of telecommunications
Title:
Business management of telecommunications
Personal Author:
Publication Information:
Upper Saddle River, NJ : Pearson/Prentice Hall, 2005
Physical Description:
1 CD-ROM ; 12 cm.
ISBN:
9780130983886
General Note:
Accompanies text of the same title : HE7661 S33 2005

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30000010125391 CP 8253 Computer File Accompanies Open Access Book Compact Disc Accompanies Open Access Book
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Summary

Summary

With the increasing necessity of today¿s use of telecommunications technologies, businesses need to manage their telecommunications machines effectively to derive the benefits of telecommunication technology. This book provides readers with the knowledge to develop both strong business management and technology skills necessary to become successful telecommunications managers. Combines both topics of business management and technology management skills by using business management tools and techniques to manage a company¿s telecommunications function, thereby maximizing benefits and minimizing associated costs. A reference manual for individuals working in the telecommunications field.


Table of Contents

I Telecommunications Management Basics
1 Telecommunications Management Overview
2 What is Telecommunications?
3 What is Telecommunications Management?
4 Criteria For Managerial Success
5 Telecommunications Manager Skill Requirements
II Telecommunications Planning
6 What is Enterprise Planning?
7 Managerial Tools and Techniques
8 Business Management Skills
9 Technology Management Skills
10 Telecommunications Planning-A Case Study
III Project Management
11 What is Project Management?
12 Critical Path Method Concepts
13 Project Organization
14 Project Management: A Case Study
IV Operations Management
15 What is Operations Management?
16 Developing an Operating Plan
17 Managing Operations
18 Operations Management: A Case Study
V Acquisition Management
19 Purchasing Process Overview
20 Purchasing Products and Services
21 Evaluating Acquisition Options
22 Acquisition Management: A Case Study
Appendix
A Personal Computing For Managers
B Microsoft Project-Another Personal Computing Tool
C Job Descriptions and Performance Appraisals
D Present Value of $1.00
Bibliography
Glossary
Index