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1. 
Cover image for Persepsi pelanggan terhadap kualiti perkhidmatan telekomunikasi Maxis Communications Berhad : kajian kes di Universiti Teknologi Malaysia, Skudai, Johor Darul Takzim
2. 
Cover image for UMTS signaling : UMTS interfaces, protocols, message flows and procedures analyzed and explained
3. 
Cover image for UMTS signalling : UMTS interfaces, protocols, message flows and procedures analyzed and explained
4. 
Cover image for Telecommunications performance engineering
5. 
Cover image for Implementing service quality in IP networks
6. 
Cover image for Telecommunications quality of service management : from legacy to emerging services
7. 
Cover image for Integrating service level agreements : optimizing your OSS for SLA delivery
8. 
Cover image for Quality of service in telecommunications
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