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1. 
Cover image for Total quality management (TQM) critical factors and quality activities in research and development (R&D)
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Cover image for Warehouses efficiency plan for decreasing waste and loss
3. 
Cover image for Panduan mengenai kumpulan inovatif dan kreatif (KIK)
4. 
Cover image for The contribution of process stability towards achieving operational effectiveness excellence
5. 
Cover image for Hari Q dan majlis penyampaian anugerah khidmat cemerlang
6. 
Cover image for Sejauhmanakah pelaksanaan pengurusan kualiti menyeluruh di kalangan guru sekolah-sekolah bestari yang tersenarai dalam projek rintis sekolah bestari di Kuala Lumpur
7. 
Cover image for The ASQ ISO 9000:2000 handbook
8. 
Cover image for Faktor - faktor kejayaan kritikal dalam pelaksanaan TQM di organisasi - organisasi yang memenangi anugerah kualiti industri negeri Johor 2001
9. 
Cover image for The relationship between employee involvement and non-financial business performance after the implementation of TQM programs in ti manufacturing Sdn. Bhd.
10. 
Cover image for Kesan pengiktirafan MS ISO 9002 Sekolah Menengah Kebangsaan Derma, Kangar Perlis terhadap guru-guru dan kakitangan : satu tinjauan
11. 
Cover image for Laporan pelaksanaan pengurusan kualiti menyeluruh untuk cawangan kontrak dan ukur bahan
12. 
Cover image for A strategic methodology for the use of advanced statistical quality improvement techniques