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1. 
Cover image for The TQM trilogy : using ISO 9000, the Deming Prize, and the Baldrige Award to establish a system for total quality management
2. 
Cover image for Sistem pengurusan kualiti : proses dan pelaksanaan di Malaysia
3. 
Cover image for Quality : management essentials
4. 
Cover image for Managing quality in architecture : a handbook for creators of the built environment
5. 
Cover image for Sistem pengurusan kualiti pendidikan tinggi (Putra3Q)
6. 
Cover image for Ciri-ciri personaliti yang mendorong kepada kecemerlangan prestasi staf pengurusan di Phoenix Lumber Industries Sdn. Bhd
7. 
Cover image for Tahap penerimaan terhadap perlaksanaan ISO 9002 : satu kajian di kalangan pensyarah (pelanggan) di Fakulti Kejuruteraan Awam, UTM
8. 
Cover image for Faktor kejayaan kritikal perlaksanaan sistem kualiti : (satu kajian kes di Fakulti Pengurusan dan Pembangunan Sumber Manusia (FPPSM), Universiti Teknologi Malaysia, Skudai, Johor)
9. 
Cover image for Designing best practices for teaching and learning using a quality management system framework : the ISO 9001: 2000 approaches
10. 
Cover image for Faktor kejayaan kritikal perlaksanaan sistem kualiti : (satu kajian kes di Fakulti Pengurusan dan Pembangunan Sumber Manusia (FPPSM), Universiti Teknologi Malaysia, Skudai, Johor)
11. 
Cover image for Sistem pengurusan kualiti ISO 9000:2000: strategi ke arah pensijilan
12. 
Cover image for ISO 9000 2000 in focus