Tahap keberkesanan perlaksanaan pensijilan ISO 9001:2000 dalam usaha meningkatkan kualiti perkhidmatan : kajian kes di Jabatan Lanskap & Rekreasi Majlis Perbandaran Johor Bahru Tengah (MPJBT)

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Cover image for Tahap keberkesanan perlaksanaan pensijilan ISO 9001:2000 dalam usaha meningkatkan kualiti perkhidmatan : kajian kes di Jabatan Lanskap & Rekreasi Majlis Perbandaran Johor Bahru Tengah (MPJBT)

Title:

Personal Author:

Alimin Ampat

Publication Information:

Skudai : Universiti Teknologi Malaysia, 2007

Physical Description:

xx, 92 p. ; 30cm.

Subject Term:

Total quality management -- Malaysia -- Johor

ISO 9001 Standard

DSP_DISSERTATION:

Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2007

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... 1:AHIBS_L	FPP30000001365	HD62.15 A444 2007 raf	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown
Searching... Perpustakaan Raja Zarith Sofiah	30000010146589	HD62.15 A444 2007 raf	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown

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