Kajian tentang jangkaan dan persepsi pelanggan terhadap kualiti perkhidmatan kaunter pembayaran gedung serbaneka Jaya Jusco Taman Universiti, Skudai, Johor Bahru

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Cover image for Kajian tentang jangkaan dan persepsi pelanggan terhadap kualiti perkhidmatan kaunter pembayaran gedung serbaneka Jaya Jusco Taman Universiti, Skudai, Johor Bahru

Title:

Personal Author:

Tan, Cheng Fon

Publication Information:

2007

Physical Description:

xvii, 127 p. : ill. ; 30 cm.

General Note:

Supervisor : Dr. Lim Guan Choo

Subject Term:

Consumer satisfaction -- Malaysia -- Johor

Total quality management -- Malaysia -- Johor

Added Author:

Lim, Guan Choo,

Added Corporate Author:

Fakulti Pengurusan dan Pembangunan Sumber Manusia

DSP_DISSERTATION:

Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2007

Available:*

Library	Item Barcode	Call Number	Material Type	Item Category 1	Status
Searching... 1:AHIBS_L	FPP30000001111	HF5415.335 T36 2007 raf	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown
Searching... Perpustakaan Raja Zarith Sofiah	30000010140879	HF5415.335 T36 2007 raf	Closed Access Thesis	UTM Project Paper (Closed Access)	Searching... Unknown

Available:*

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