Title:
World class training : providing training excellence
Personal Author:
Publication Information:
London : Kogan Page, 2000
ISBN:
9780749430832
Added Author:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000004260281 | HF5549.5.T7 T58 2000 | Open Access Book | Book | Searching... |
On Order
Summary
Summary
A practical guide to delivering the best training in the world! Packed with examples of best practice and case studies from a wide variety of organizations such as Disney, Volvo, and Reckitt & Colman, World Class Training shows not only the best in action but demonstrates how both individual trainers and training departments can benchmark their performance against global leaders. Written in an easily accessible style, individual chapters focus on the role of the trainer, feedback, rewards, and values, attitude, and aptitude among other topics.