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Summary
Summary
Human resource management is experiencing profound change, new challenges, exciting accomplishments, and much uncertainity. The public service has moved away from the old days of "personnel management" concerned mostly with processing "personal action" paperwork, to a system where public employees are managed as human capital to get the work of the government done more effectively and efficiently. This volume brings together the latest thinking on human resource management in the public service, presented by distinguished thought leaders in the field. While it focuses primarily on federal government policies and practices, the principles, conclusions, and recommendations translate readily to state and local government, and to the private sector as well.
Author Notes
Hannah S. Sistare, Myra Howze Shiplett, Terry F. Buss
Table of Contents
ForewordPaul A. Volcker |
Preface and AcknowledgmentsTerry F. Buss |
1 An OverviewMyra Howze Shiplett |
Part 1 The Challenge Ahead |
2 Human Capital: Federal Workforce Challenges in the 21st CenturyJ. Christopher Mihm |
Part 2 Understanding the 21st Century Multisector Workforce |
3 Challenges and Effective Practices in Managing the Multisector WorkforceAlethea Long-Green |
4 Multisector Workforce Lessons Learned: The National Aeronautics and Space AdministrationLaurie May |
5 Getting the Best from "Most Efficient Organizations"Bruce McDowell |
6 Building Surge Capacity in the Disaster Workforce: Improving SBA's Response to Mega-Disasters in the FutureTerry F. Buss and Joseph Thompson |
Part 3 Transforming Organizational Culture |
7 The U.S. Government Accountability Office: A Case Study in Human Capital ReformDavid M. Walker |
8 Strategic Human Capital Management in Federal Government: Principles, Strategies, and the Case of NASAElwood F. Holton III and Sean C. O'Keefe and Vicki A. Novak and David M. Walker |
9 Organizational Transformation: Strategic Succession Management and Leadership DevelopmentRuth T. Zaplin and Sydney Smith-Heimbrock |
10 Four New Models of Networked Leadership DevelopmentKitty Wooley |
Part 4 Innovation in Action |
11 A New Look at Paybanding and Pay for Performance: The Views of Those Participating in Federal Demonstration ProjectsJames R. Thompson and Rob Seidner |
12 Employee Retention and EngagementTim Rutledge |
13 Building Relationships to Fix the Federal Talent Pipeline: An Innovative Approach in Chicago Provides a Model for Recruitment SuccessRob Seidner and James R. Thompson |
14 Competencies for Success in International Leadership in Challenging TimesDaniel Spikes and John Stroup |
15 An Agency-Level Look at Alternative Working Arrangements in Federal GovernmentSharon H. Mastracci and James R. Thompson |
16 Strategic Workforce Management: Innovation and Improvement at DTRAMichael Simpson |
Part 5 Managing the Management of People |
17 A Certified Assessment of Human Resources Systems: An Innovative Pathway to AssuranceNAPA Fellows and Staff |
18 Using Data-Driven Human Capital Decisions to Improve Basic Personnel FunctionsEdward H. Stephenson Jr. |
19 Succeeding as a Strategic Human Resources Partner: A Practical ApproachTom Wimer |
Part 6 Legislating Reform |
20 Legislating Innovation in Human Capital Management: Lessons from the Department of Homeland SecurityDouglas A. Brook and Cynthia L. King |
21 The Human Capital "Crisis" in the Federal Government: A Modest ProposalAlan P. Balutis |
Part 7 Concluding Thoughts |
22 The Path of Reform: Challenges and OpportunitiesHannah S. Sistare |
About the Editors and Contributors |
Index |