Cover image for Designing interactive systems : a comprehensive guide to HCI, UX and interaction design
Title:
Designing interactive systems : a comprehensive guide to HCI, UX and interaction design
Personal Author:
Benyon, David, author
Edition:
Third edition
Publication Information:
Boston : Pearson, 2014
Physical Description:
xxx, 604 pages : illustrations ; 26 cm.
ISBN:
9781447920113
Subject Term:
Human-computer interaction

Interactive computer systems -- Design

User interfaces (Computer systems)

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Material Type
Item Category 1
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 30000010340527 QA76.9.H85 B45 2014 Open Access Book Book
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Summary

Summary

Designing Interactive Systems is the definitive companion to the study of human-computer interaction (HCI), usability, user experience (UX) and interaction design. David Benyon has fully updated the content to include the newest and most exciting advancements within this rapidly changing field. The book covers the whole of the HCI and UX curriculum for students and practitioners alike.

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The book includes numerous case studies and illustrations taken from the author's extensive experience of designing interactive systems and creating engaging user experiences. Each chapter includes thought-provoking exercises and challenges and reflective pull-outs pointing readers to related areas of study.


Table of Contents

Part I Essentials of designing interactive systems
1 Designing interactive systems: A fusion of skills
2 PACT: A framework for designing interactive systems
3 The process of human-centred interactive systems design
4 Usability
5 Experience design
6 The Home Information Centre (HIC): A case study in designing interactive systems
Part II Techniques for designing interactive systems
7 Understanding
8 Envisionment
9 Design
10 Evaluation
11 Task analysis
12 Visual user interface design
13 Multimodal user interface design
Part III Contexts for designing interactive systems
14 Designing websites
15 Social media
16 Collaborative environments
17 Agents and avatars
18 Ubiquitous computing
19 Mobile computing
20 Wearable computing
Part IV Foundations of designing interactive systems
21 Memory and attention
22 Affect
23 Cognition and action
24 Social interaction
25 Perception and navigation
1.1 The variety of interactive systems
1.2 The concerns of interactive systems design
1.3 Being digital
1.4 The skills of the interactive systems designer
1.5 Why being human-centred is important
2.1 Introduction
2.2 People
2.3 Activites
2.4 Contexts
2.5 Technologies
2.6 Scoping a Problem with PACT
3.1 Introduction
3.2 Developing personas and scenarios
3.3 Using scenarios throughout design
3.4 A scenario-based design method
4.1 Introduction
4.2 Accessiblity
4.3 Usability
4.4 Acceptability
4.5 Design principles
5.1 Introduction
5.2 Engagement
5.3 Designing for pleasure
5.4 Aesthetics
5.5 Service design
6.1 Introduction
6.2 Scenarios for the HIC
6.3 Evaluating early interface prototypes
6.4 A first design
6.5 The second interface design
7.1 Understanding requirements
7.2 Participative design
7.3 Interviews
7.4 Questionnaires
7.5 Probes
7.6 Card sorting techniques
7.7 Working with groups
7.8 Fieldwork: Observing activites in situ
7.9 Artefact collection and 'desk work'
8.1 Finding suitable representations
8.2 Basic techniques
8.3 Prototypes
8.4 Envisionment in practice
9.1 Introduction
9.2 Conceptual design
9.3 Metaphors in design
9.4 Conceptual design using scenarios
9.5 Physical deisgn
9.6 Designing interactions
10.1 Introduction
10.2 Expert evaluation
10.3 Participant-based evaluation
10.4 Evaluation in practice
10.5 Evaluation: further issues
11.1 Goals, tasks and actions
11.2 Task analysis and systems design
11.3 Hierarchical task analysis
11.4 GOMS: a cognitive model of procedural knowledge
11.5 Structural knowledge
11.6 Cognitive work analysis
12.1 Introduction
12.2 Graphical user interfaces
12.3 Interface design guidelines
12.4 Psychological principles and interface design
12.5 Information design
13.1 Introduction
13.2 Using sound at the interface
13.3 Tangible interaction
13.4 Getting a feel for tangible computing
13.5 Gestural interaction and surface computing
14.1 Introduction
14.2 Website development
14.3 The information architecture of websites
14.4 Navigation design for websites
14.5 Case study: designing the Robert Louis Stevenson website
15.1 Introduction
15.2 Background ideas
15.3 Social networking
15.4 Sharing with others
15.5 Cloud computing
16.1 Introduction
16.2 Issues for cooperative working
16.3 Technologies to support cooperative working
16.4 Collabroative virtual environments
16.5 Case study: developing a collaborative Table-Top application
17.1 Agents
17.2 Adaptive systems
17.3 An architecture for agents
17.4 Other aplications of agent-based interaction
17.5 Avatars and conversational agents
18.1 Ubiquitious Computing
18.2 Information spaces
18.3 Blended Spaces
18.4 Home environments
18.5 Navigating in wireless sensor networks
19.1 Introduction
19.2 Context awareness
19.3 Undertanding in mobile computing
19.4 Design
19.5 Evaluation
20.1 Introduction
20.2 Smart materials
20.3 Material design
20.4 From materials to implants
21.1 Introduction
21.2 Memory
21.3 Attention
21.4 Human error
22.1 Introduction
22.2 Psychological thoeries of emotion
22.3 Detecting and recognising emotions
22.4 Expressing emotion
22.5 Potential applications and key issues for further research
23.1 Human information processing
23.2 Situated action
23.3 Distributed cognition
23.4 Embodied cognition
23.5 Activity theory
24.1 Introduction
24.2 Human communication
24.3 People in groups
24.4 Presence
24.5 Culture and identity
25.1 Introduction
25.2 Visual perception
25.3 Non-visual perception
25.4 Navigation