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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
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Searching... | 30000010078958 | QA76.9.U83 U79 2005 | Open Access Book | Book | Searching... |
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Summary
Summary
Today, more and more Web sites are providing content in multiple languages for targeted countries, and more and more products are being designed for cultural differences in mind. However, the concept of cross-cultural design has not yet become a strong force in the practitioners' and educators' agenda. This book looks at techniques, software, tools, the current state of the art, and future directions that one needs to understand for a successful application of cross-cultural interface design.
Usability and Internationalization of Information Technology provides a bridge between theoretical foundations and practical examples, as well as guidelines for designing information technology for different cultures, languages, and locales. Written by some of the foremost practitioners from the United States, Europe, and Asia, the book is organized into three sections. It begins with a general introduction to the topic and discusses cultural considerations. Part II focuses on some aspects of design, cost justification and international usability evaluations. Part III covers three case studies on international user interface design. An appendix is included at the end of the book, providing a list of books and magazines published in the area of internationalization in the user interface design, project management, software design and development fields, as well as valuable resources, the leading journals, and the non-profit organizations that deal with internationalization.
Table of Contents
Series Foreword | p. xiii |
Foreword to Book | p. xv |
Preface | p. xix |
Part 1 Introduction and Cultural Considerations | |
1. Overview: Where to Start and What to Consider | p. 3 |
How and where to start? | p. 3 |
Why internationalization and localization? | p. 4 |
Terminology | p. 4 |
The Globalization process | p. 5 |
Globalization teams: A need for change in the organization | p. 7 |
Internationalization and localization team roles | p. 8 |
Legal issues | p. 15 |
Summary | p. 19 |
References | p. 19 |
2. Practical Issues and Guidelines for International Information Display | p. 21 |
International information display | p. 21 |
Graphics and icons | p. 22 |
Language: Rendering and translating | p. 23 |
Data object formatting | p. 34 |
Color | p. 46 |
Layout | p. 49 |
Summary | p. 49 |
References | p. 49 |
3. User Interface Design and Culture | p. 51 |
Introduction | p. 51 |
Mapping dimensions to components | p. 58 |
Future study of culture in relation to user interface design | p. 64 |
Conclusions | p. 67 |
Acknowledgments | p. 68 |
References | p. 68 |
4. Synthesizing the Literature on Cultural Values | p. 79 |
Introduction | p. 79 |
The advantages of intercultural communication theories for HCI design | p. 80 |
Edward T. Hall: Chronemics, proxemics, and context | p. 83 |
Edward C. Stewart and Milton J. Bennett: Subjective and objective culture | p. 86 |
John C. Condon and Fathi S. Yousef: Extending the value orientations approach | p. 89 |
Geert Hofstede: The durability of the "Software of the Mind" | p. 91 |
Harry C. Triandis: Adding culture to social psychology | p. 95 |
William B. Gudykunst: Building a unified theory of communication | p. 98 |
Fons Trompenaars: Culture hits the best-seller list | p. 103 |
David Victor: Capturing intercultural communication in a mnemonic | p. 111 |
Summary | p. 114 |
Future directions | p. 115 |
Conclusion | p. 117 |
References | p. 117 |
5. Managing Multicultural Content in the Global Enterprise | p. 123 |
Introduction and the ideal enterprise | p. 123 |
Challenges to successful globalization | p. 127 |
Best practices | p. 131 |
The details of implementing best practices | p. 136 |
Workflow and process automation | p. 146 |
Linguistic technologies | p. 151 |
Translation service providers | p. 153 |
Overview and conclusions | p. 154 |
Part 2 Design Issues and Usability Engineering | |
6. Graphics: The Not Quite Universal Language | p. 157 |
Introduction | p. 157 |
Why use graphics if they are not universal? | p. 158 |
Select an approach | p. 158 |
First, globalize | p. 160 |
Second, localize | p. 178 |
Summary | p. 184 |
References | p. 186 |
7. "Sunday in Shanghai, Monday in Madrid?!": Key Issues and Decisions in Planning International User Studies | p. 189 |
Introduction | p. 189 |
Selecting where to go | p. 191 |
Arranging for research resources in-country | p. 196 |
Modifying a recruiting strategy and screener to reflect local cultural issues | p. 200 |
Preparing or adapting the protocol and/or test plan | p. 204 |
Arranging for translation | p. 206 |
Training local facilitators and preparing facilities | p. 208 |
Multicountry studies: serial or parallel? | p. 211 |
Conclusions | p. 212 |
References | p. 212 |
8. Cost-Justifying Usability Engineering for Cross-Cultural User Interface Design | p. 213 |
Introduction | p. 213 |
Framework for cost justification | p. 220 |
Sample cost-benefit analyses for cross-cultural usability engineering projects | p. 223 |
Summary and conclusions | p. 245 |
Acknowledgments | p. 248 |
References | p. 248 |
Part 3 Case Studies | |
9. Cross-Cultural Design for Children in a Cyber Setting | p. 253 |
Introduction | p. 253 |
Positive indicators of children's usage of new media | p. 255 |
Issues surrounding cyber design | p. 259 |
Case Study: KidsCom.com development experiences | p. 264 |
References | p. 276 |
10. Intercultural Human-Machine Systems: Empirical Study of User Requirements in Mainland China | p. 277 |
Introduction | p. 277 |
Approach to intercultural human-machine system design | p. 278 |
INTOPS-2: Intercultural human-machine system design for the Chinese market | p. 282 |
Selected results of the investigation in China | p. 292 |
Conclusions on human-machine system design for the Chinese market | p. 307 |
Acknowledgments | p. 310 |
References | p. 310 |
11. Travel Planning on the Web: A Cross-Cultural Case Study | p. 313 |
Introduction | p. 313 |
Applied methods | p. 317 |
Results | p. 320 |
Interpretation of cross-country results | p. 336 |
Summary and conclusions | p. 342 |
Acknowledgments | p. 343 |
References | p. 343 |
Appendix | p. 345 |
Author Index | p. 351 |
Subject Index | p. 357 |