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Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
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Searching... | 30000010194313 | HD58.87 N44 2009 | Open Access Book | Book | Searching... |
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Summary
Summary
One of the keys to successful business process engineering is tight alignment of processes with organisational goals and values. Historically, however, it has always been difficult to relate different levels of organizational processes to the strategic and operational objectives of a complex organization with many interrelated and interdependent processes and goals. This lack of integration is especially well recognized within the Human Resource Management (HRM) discipline, where there is a clearly defined need for greater alignment of HRM processes with the overall organizational objectives. Value-Focused Business Process Engineering is a monograph that combines and extends the best on offer in Information Systems and Operations Research/Decision Sciences modelling paradigms to facilitate gains in both business efficiency and business effectiveness.
Author Notes
Dina Neiger, Swinburne University of Technology, Melbourne, Australia
Leonid Churilov, National Stroke Research Institute and the University of Melbourne, Melbourne, Australia
Andrew Flitman, Swinburne University of Technology, Melbourne, Australia
Table of Contents
1 Introducing Value-Focused Process Engineering | p. 1 |
1.1 Introduction: Motivation and Context | p. 1 |
1.2 Value-Focused Process Engineering: an Integrated Approach to Goal-Oriented Process Design | p. 3 |
1.3 Systems Defined | p. 5 |
1.4 Systems perspective on Integration of Business Objectives and Business Processes | p. 7 |
1.5 Scope and Contribution | p. 8 |
1.7 Book structure | p. 10 |
2 Business Systems Modelling: Principles and Practices | p. 15 |
2.1 Introduction | p. 15 |
2.2 Systems Modelling as Design: Fundamental Principles and Assumptions | p. 16 |
2.3 Integration of Multiple Business Views through Systems Modelling | p. 19 |
2.4 Business Objectives Modelling | p. 21 |
2.5 Business Process Modelling | p. 22 |
2.6 Exploring Systems Modelling Practices Through Wand and Weber Conceptual Modelling Framework | p. 26 |
2.7 Summary | p. 28 |
3 Human Resources Management Context | p. 31 |
3.1 Introduction | p. 31 |
3.2 Context and Background | p. 32 |
3.3 Summary | p. 48 |
4 Business Objectives Modelling | p. 50 |
4.1 Introduction | p. 50 |
4.2 Quantitative Objectives Modelling | p. 50 |
4.3 Qualitative Objectives Modelling | p. 66 |
4.4 Desirable Properties of Objectives Models | p. 71 |
4.5 Summary | p. 74 |
5 Business Process Modelling with EPCs | p. 77 |
5.1 Introduction | p. 77 |
5.2 Business Process Modelling Context | p. 78 |
5.3 Event-driven Process Chain | p. 79 |
5.4 Decomposition | p. 87 |
5.5 Extending EPC Script to Include Objectives | p. 92 |
5.6 Desirable Properties of Business Process Models from a Value-Focused Process Engineering Perspective | p. 94 |
5.7 Assessment of the EPC Modelling Environment | p. 103 |
5.8 Summary | p. 106 |
6 Requirements for a Value-Focused EPC: the "WHAT" Dimension | p. 109 |
6.1 Introduction | p. 109 |
6.2 Review of Goal-Oriented Approaches | p. 110 |
6.3 Comparative Assessment of Modelling Methodologies | p. 113 |
6.4 Analysis of Hereditary Property Requirements | p. 118 |
6.5 Linking Requirements | p. 124 |
6.6 Shared History Requirements | p. 127 |
6.7 Emergent Properties Requirements | p. 128 |
6.8 Summary | p. 129 |
7 Building a Value-Focused EPC: the "HOW" Dimension | p. 131 |
7.1 Introduction | p. 131 |
7.2 Modifications to the VFT Model | p. 131 |
7.3 Formalising the Link between the VFT and the EPC | p. 138 |
7.4 Synchronized Decomposition | p. 141 |
7.5 Setting up the Example | p. 162 |
7.6 Flow Decomposition | p. 166 |
7.7 Components Decomposition | p. 168 |
7.8 Implementation Framework | p. 171 |
7.9 Evaluation of the Combined Model | p. 173 |
7.10 Summary | p. 175 |
8 Application of Value-Focused Process Engineering to HRM Context | p. 177 |
8.1 Introduction | p. 177 |
8.2 HRM Values, Fundamental and Means Objectives (Phases 1, 2 and 4a) | p. 178 |
8.3 HRM Processes (Phases 3 and 4b) | p. 186 |
8.4 Reconciling EPC and Objectives Structures (Phase 5) | p. 201 |
8.5 Summary | p. 205 |
9 Decision-Enabled e-EPC | p. 207 |
9.1 Introduction | p. 207 |
9.2 Decision vs Decision | p. 207 |
9.3 Relationship between Business Decision and Business Process Modelling Tools | p. 212 |
9.4 Integration Model | p. 215 |
9.5 Benefits of Decision-Enabling | p. 223 |
9.6 Summary | p. 228 |
10 Conclusions and Future Directions | p. 231 |
10.1 Introduction | p. 231 |
10.2 Desirable Properties of Business Objectives and Process Modelling | p. 231 |
10.3 Properties of Value-Focused Process Engineering | p. 234 |
10.4 Linking Existing Models to Satisfy Requirements of Value-Focused Process Engineering | p. 235 |
10.5 Application within the HRM Context | p. 236 |
10.6 Future Directions and Conclusion | p. 237 |
References | p. 241 |
Appendix 1 Decomposition of the means network | p. 253 |
Index | p. 257 |