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1. 
Cover image for Expectations and perceptions of students for service quality in UTM sports complex
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Cover image for Expectations and perceptions of students for service quality in UTM sports complex
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Cover image for Global sourcing in Alstom power Asia Pacific Sdn. Bhd. (MYAP) for achieving competitive advantage
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Cover image for Factors influencing international students satisfaction in choosing Malaysian private higher educational institutions as their study destination
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Cover image for Market-driven management : how to define, develop, and deliver customer value
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Cover image for World class customer satisfaction
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