Limit Search Results
Author
Language
Subject
Switch to list view
Switch to thumbnail view
429 Results Found Subscribe to search results
000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000MAIN
Print
1. 
Cover image for Residential integrators customer relations
2. 
Cover image for Customer relations and rapport
5. 
Cover image for Working in partnership : best practice in customer-supplier relations
6. 
Cover image for The Extra mile : building profitable customer relations every time
7. 
Cover image for PREDICTING PERSONALITY : USING AI TO UNDERSTAND PEOPLE AND WIN MORE BUSINESS
8. 
Cover image for TRANSFORM CUSTOMER EXPERIENCE : How to Achieve Customer Success and Create Exceptional CX
9. 
Cover image for Augmented Customer Strategy : CRM in the Digital Age
10. 
Cover image for Sell More Faster : The Ultimate Sales Playbook for Startups
11. 
Cover image for CUSTOMER RELATIONSHIP MANAGEMENT : Concepts and Technologies
12. 
Cover image for Creating and managing a CRM platform for your organisation
13. 
Cover image for KELLOGG ON BRANDING IN A HYPER-CONNECTED WORLD
14. 
Cover image for rehumanize YOUR BUSINESS : How Personal Videos Accelerate Sales and Improve Customer Experience
15. 
Cover image for Innovation Heroes : Understanding Customers as a Valuable Innovation Resource
16. 
Cover image for THE 12 POWERS OF A MARKETING LEADER : How to Succeed by Building Customer and Company Value
18. 
Cover image for WHAT CUSTOMERS CRAVE : HOW TO CREATE RELEVANT AND MEMORABLE EXPERIENCES AT EVERY TOUCHPOINT
22. 
Cover image for Legendery service : the key is to care
23. 
Cover image for Best practices for transportation agency use of social media
24. 
Cover image for Scaling up excellence : getting to more without settling for less
25. 
Cover image for Optimizing organization design : a proven approach to enhance financial performance, customer satisfaction and employee engagement
26. 
Cover image for The innovative lean enterprise : using the principles of lean to create and deliver innovation to customers
30. 
Cover image for The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
34. 
Cover image for Studying Islam in practice
35. 
Cover image for Power relationships : 26 irrefutable laws for building extraordinary relationships
37. 
Cover image for Customer Value Creation Behavior
38. 
Cover image for The pious ones : the world of Hasidim and their battles with America
39. 
Cover image for Internet mercenaries and viral marketing : the case of Chinese social media
41. 
Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
42. 
Cover image for Customer-oriented marketing strategy : theory and practice
44. 
Cover image for What's the future of business? : changing the way businesses create experiences
45. 
Cover image for Let's close a deal : turn contacts into paying customers for your company, product, service or cause
49. 
Cover image for The financial professionals guide to communication : how to strengthen client relationships and build new ones
50. 
Cover image for Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation
51. 
Cover image for Maximize your social : a one-stop guide to building a social media strategy for marketing and business success
55. 
Cover image for Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
56. 
Cover image for Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization
57. 
Cover image for Strategic customer management : integrating relationship marketing and CRM
58. 
Cover image for Conflict management for managers : resolving workplace, client, and policy disputes
59. 
Cover image for Likeable business : why today's consumers demand more and how leaders can deliver
61. 
Cover image for How to measure social media : a step-by-step guide to developing and assessing social media ROI :
64. 
Cover image for The ten principles behind great customer experiences
67. 
Cover image for Business in action
68. 
Cover image for CRM : the foundation of contemporary marketing strategy
69. 
Cover image for The customer service solution : managing emotions, trust, and control to win your customer's business
70. 
Cover image for Profitable customer engagement : concept, metrics, and strategies
71. 
Cover image for The customer rules : the 39 essential rules for  delivering sensational service
73. 
Cover image for Social marketology : improve your social media processes and get customers to stay forever
74. 
Cover image for Gemba walks for service excellence : the step-by-step guide for identifying service delighters
77. 
Cover image for Consumer-brand relationships : insights for theory and practice
79. 
Cover image for When core values are strategic : how the basic values of Procter & Gamble transformed leadership at Fortune 500 companies
80. 
Cover image for Negotiating with backbone : eight sales strategies to defend your price and value
86. 
Cover image for Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results
87. 
Cover image for The market-driven supply chain: a revolutionary model for sales and operations planning in the new on-demand economy
88. 
Cover image for Clients, clients, and more clients : create an endless stream of new business with the power of psychology
89. 
Cover image for Gemba walks for service excellence : the step-by-step guide for identifying service delighters [electronics resource]
91. 
Cover image for Million dollar referrals : the secrets to building a perpetual client list to generate a seven-figure income
92. 
Cover image for he social media MBA : your competitive edge in social media strategy development & delivery
93. 
Cover image for Managing challenging clients : building effective relationships with difficult customers
94. 
Cover image for Real-time marketing and PR : how to instantly engage your market, connect with customers, and create products that grow your business now
95. 
Cover image for Customer in the boardroom? : crafting customer-based business strategy
97. 
Cover image for Corporate reputation : brand and communication
98. 
Cover image for Successful customer relationship management programs and technologies : issues and trends
99. 
Cover image for The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
100. 
Cover image for A stakeholder approach to issues management
101. 
Cover image for Zero to 100,000 : social media tips and tricks for small business
110. 
Cover image for It's the customer, stupid! : 47 wake-up calls to help you stay client-focused
111. 
Cover image for Master data management and data governance
112. 
Cover image for Real-time marketing & PR : how to instantly engage your market, connect with customers, and create products that grow your business now
113. 
Cover image for You can't lead with your feet on the desk : building relationships, breaking down barriers, and delivering profits
114. 
Cover image for The now revolution : 7 moves to transform your business to a faster, smarter, and more responsive company
115. 
Cover image for Customer service training 101
117. 
Cover image for The hidden power of your customers : four keys to growing your business through existing customers
118. 
Cover image for The superpromoter : the power of enthusiasm
119. 
Cover image for Brilliant marketing plans : what to know and do to make a successful plan
120. 
Cover image for Managing customer relationships : a strategic framework
121. 
Cover image for Buy now : creative marketing that gets customers to respond to you and your product
122. 
Cover image for Smarter selling : how to grow sales by building trusted relationships
123. 
Cover image for The customer-centric you : making customers the focus of everything you do
126. 
Cover image for Slow down, sell faster! : understand your customer's buying process and maximize your sales
128. 
Cover image for Infinite possibility : creating customer value on the digital frontier
129. 
Cover image for Customer knowledge management : improving customer relationship through knowledge application
130. 
Cover image for The customer signs your paycheck
131. 
Cover image for Relational contracting for construction excellence : principles, practices and case studies
132. 
Cover image for Flip the funnel : how to use existing customers to gain new ones
134. 
Cover image for Relationship selling
135. 
Cover image for CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers
136. 
Cover image for E-business in the 21st century : realities, challenges, and outlook
138. 
Cover image for Religions of the East
139. 
Cover image for Muslim diaspora in the West : negotiating gender, home and belonging
140. 
Cover image for Social media marketing : the next generation of business engagement
141. 
Cover image for Winning with customers : a playbook for B2B
142. 
Cover image for The experience effect : engage your customers with a consistent and memorable brand experience
143. 
Cover image for The next evolution of marketing : connect with your customers by marketing with meaning
144. 
Cover image for eMarketing strategies for the complex sale
145. 
Cover image for Turn clicks into customers : proven marketing techniques for converting online traffic into revenue
148. 
Cover image for Mobility, markets, and indigenous socialities : contemporary migration in the Peruvian Andes
151. 
Cover image for Guerrilla social media marketing : 100+ weapons to grow your online influence, attract customers, and drive profits
154. 
Cover image for Sales technology : making the most of your investment
155. 
Cover image for Mastering the world of selling : the ultimate training resource from the biggest names in sales
159. 
Cover image for Relationship marketing : a consumer experience approach
161. 
Cover image for Construction stakeholder management
163. 
Cover image for Managing customers through economic cycles
164. 
Cover image for Strategy from the outside in : profiting from customer value
165. 
Cover image for The Language Of TRUST : Selling Ideas in a World Of Skeptics
166. 
Cover image for Behind the cloud
169. 
Cover image for Customer satisfaction planning : ensuring product quality and safety within your MRP/ERP systems
171. 
Cover image for Data mining techniques in CRM : inside customer segmentation
173. 
Cover image for Reorganize for resilience : putting customers at the center of your business
174. 
Cover image for Customer-driven operations : aligning quality tools and business processes for customer excellence
175. 
Cover image for Customer centered selling : sales techniques for a new world economy
177. 
Cover image for Customer genius : becoming a customer-centric business
178. 
Cover image for Customer knowledge management : people, processes, and technology
179. 
Cover image for Rain : what a paperboy learned about business
180. 
Cover image for Principles of customer relationship management
181. 
Cover image for Rules to break and laws to follow : how your business can beat the crisis of short-termism
182. 
Cover image for Do the right thing : how dedicated employees create loyal customers and large profits
183. 
Cover image for The power of two : how smart companies create win-win customer-supplier partnerships that outperform the competition
186. 
Cover image for Microsoft dynamics CRM 4 for dummies
187. 
Cover image for Clients driving innovation
189. 
Cover image for Getting clients and keeping clients for your service business : a 30-day step-by-step plan for building your business
191. 
Cover image for Relationship selling
192. 
Cover image for From customer retention to a holistic stakeholder management system : living a vision
194. 
Cover image for The intimate supply chain : leveraging the supply chain to manage the customer experience
195. 
Cover image for Customer relationship management : a global perspective
198. 
Cover image for The new age of innovation : driving co-created value through global networks
199. 
Cover image for How to talk to customers : create a great impression every time with MAGIC
200. 
Cover image for Citizen marketers : when people are the message
201. 
Cover image for Human sigma : managing the employee-customer encounter
210. 
Cover image for Mass customization information systems in business
211. 
Cover image for Do it wrong quickly : how the web changes the old marketing rules
213. 
Cover image for A risk-benefit perspective on early customer integration
214. 
Cover image for Chocolates on the pillow aren't enough : reinventing the customer experience
216. 
Cover image for The golden apple : how to grow opportunity and harvest success
217. 
Cover image for Customer lifetime value : reshaping the way we manage to maximize profits
224. 
Cover image for Jeffrey Gitomers little red book of sales answers.
228. 
Cover image for Up close & personal? : customer relationship marketing @ work
229. 
Cover image for Outside innovation : how your customers will co-design your companys future
230. 
Cover image for Managing global accounts : nine critical factors for a world-class program
231. 
Cover image for Customer relationship management : a databased approach
232. 
Cover image for Beyond six sigma :  profitable growth throuth customer value creation
233. 
Cover image for Involving customers in new service development
234. 
Cover image for How to sell technical equipment and services
237. 
Cover image for Converting customer value : from retention to profit
238. 
Cover image for The joy of text : mating, dating, and techno-relating
246. 
Cover image for Designing the customer-centric organization : a guide to strategy, structure, and process
250. 
Cover image for The paradox of excellence : how great performance can kill your business
251. 
Cover image for Willies way : 6 secrets for wooing, wowing, and winning customers and their loyalty
252. 
Cover image for MarketBusters : 40 strategic moves that drive exceptional business growth
254. 
Cover image for Customer service : career success through customer satisfaction
256. 
Cover image for The ice cream maker : an inspiring tale about making quality the key ingredient in everything you do
257. 
Cover image for Implementing strategic change :  tools for transforming an organization
258. 
Cover image for Creating do-it-yourself customers : how great customer experiences build great companies
259. 
Cover image for The new marketing conversation : creating and strengthening relationships between buyers and sellers
260. 
Cover image for Complaint management : the heart of CRM
261. 
Cover image for Lean solutions : how companies and customers can create value and wealth together
262. 
Cover image for Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy
264. 
Cover image for Kellogg on branding : the marketing faculty of the Kellogg School of Management
266. 
Cover image for Customer service in the information age : a common sense approach to high-tech help
268. 
Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
269. 
Cover image for CRM at the speed of light : essential customer strategies for the 21st century
270. 
Cover image for There's no business that's not show business : marketing in an experience culture
274. 
Cover image for The future of competition : co-creating unique value with customers
275. 
Cover image for Excellence in service
277. 
Cover image for Real deal upgrade to accompany personal selling : achieving customer satisfaction and loyalty
278. 
Cover image for Mass customization : a supply chain approach
279. 
Cover image for Opt-in marketing : increase sales exponentionally with consenual marketing
280. 
Cover image for How to click with everyone every time
281. 
Cover image for CRM unplugged:  releasing CRM's strategic value
283. 
Cover image for Service strategy : management moves for customer results
284. 
Cover image for Personal selling : achieving customer satisfaction and loyalty
286. 
Cover image for The relationship edge in business : connecting with customers and colleagues when it counts
288. 
Cover image for Higher profits through customer lock-in : a roadmap
289. 
Cover image for Managing customer relationships : a strategic framework
290. 
Cover image for Away laughing on a fast camel : even more confessions of Georgia Nicolson
291. 
Cover image for The six fundamentals of success : the rules for getting it right for yourself and your organization
292. 
Cover image for The customer centric enterprise : advances in mass customization and personalizaton
293. 
Cover image for Demand driven! : six steps to creating an ecosystem of demand for your business
294. 
Cover image for Construction business development : meeting new challenges, seeking opportunity
295. 
Cover image for The firm of the future : a guide for accountants, lawyers, and other professional services
296. 
Cover image for Relationship marketing : management of customer relationships
297. 
Cover image for The breakthrough zone
298. 
Cover image for Clients forever : how your clients can build your business for you
Go to:Search Results
|
Top of Page
|
Search Facets