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13. 
Cover image for Customer service in the information age : a common sense approach to high-tech help
14. 
Cover image for Teknik aliran tunai terdiskaun dalam menilai pelaburan oleh syarikat-syarikat harta tanah di BSKL
15. 
Cover image for Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services
16. 
Cover image for Enhancing customer relationship process in Southern Sumatra district office of P.T. Telekomunikasi Indonesia, Tbk. through integration of multiple communication services
17. 
Cover image for Sistem sokongan penyelenggaraan mesin pengeringan sisa buangan industri
18. 
Cover image for Excellence in service
19. 
Cover image for Sistem sokongan penyelenggaraan mesin pengeringan sisa buangan industri
20. 
Cover image for Sistem aduan kerosakan bilik kuliah dan bilik pensyarah FSKSM secara atas talian
21. 
Cover image for Sistem aduan kerosakan bilik kuliah dan bilik pensyarah FSKSM secara atas talian
22. 
Cover image for Data mining cookbook : modeling data for marketing, risk and customer relationship management
23. 
Cover image for E-learning : pakej pembelajaran asas grafik berkomputer secara online - bab atribut primitif output
24. 
Cover image for Sistem sokongan talian hangat (hotline) perkhidmatan pelanggan melalui internet
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