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Cover image for Process reengineering in action : a practical guide to achieving breakthrough results
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Cover image for Succeeding as a self-managed team : a practical guide to operating as a self-managed work team
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Cover image for Success through teamwork : a practical guide to interpersonal team dynamics
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Cover image for Improving through benchmarking : a practical guide to achieving peak process performance
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Cover image for Meetings that work! : a practical guide to shorter and more productive meetings
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Cover image for Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction
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Cover image for Building a dynamic team : a practical guide to maximizing team performance
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Cover image for Mastering change management : a practical guide to turning obstacles into opportunities