Search Results for - Narrowed by: Customer services - Industrial management SirsiDynix Enterprise http://portal.utm.my/client/en_AU/main/main/qf$003dSUBJECT$002509Subject$002509Customer$002bservices$002509Customer$002bservices$0026qf$003dSUBJECT$002509Subject$002509Industrial$002bmanagement$002509Industrial$002bmanagement$0026ps$003d300$0026isd$003dtrue?dt=list 2024-06-21T13:40:46Z The innovator's solution : creating and sustaining successful growth ent://SD_ILS/0/SD_ILS:377785 2024-06-21T13:40:46Z 2024-06-21T13:40:46Z by&#160;Christensen, Clayton M.<br/>Author&#160;Christensen, Clayton M.,&#160;Raynor, Michael E.<br/>Format:&#160;Books<br/>Call Number&#160;HD53 C575 2003<br/>Publication Date&#160;2003<br/>ISBN&#160;9781578518524<br/> The innovator's dilemma : when new technologies cause great firms to fail ent://SD_ILS/0/SD_ILS:455980 2024-06-21T13:40:46Z 2024-06-21T13:40:46Z by&#160;Christensen, Clayton M.<br/>Author&#160;Christensen, Clayton M.<br/>Format:&#160;Books<br/>Call Number&#160;HD53 C57 1997<br/>Publisher&#160;Harvard Business School Press,<br/>Publication Date&#160;1997<br/>ISBN&#160;9780875845852<br/> Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company ent://SD_ILS/0/SD_ILS:396665 2024-06-21T13:40:46Z 2024-06-21T13:40:46Z by&#160;Spector, Bert A.<br/>Author&#160;Spector, Bert A.<br/>Format:&#160;Books<br/>Call Number&#160;HD30.28 S63 1995<br/>Publisher&#160;Free Press,<br/>Publication Date&#160;1995<br/>ISBN&#160;9780029303856<br/>