Search Results for Customer relations -- Management -- Case studiesSirsiDynix Enterprisehttp://portal.utm.my/client/en_AU/main/main/qu$003dCustomer$002brelations$002b--$002bManagement$002b--$002bCase$002bstudies$0026ps$003d300?dt=list2024-04-24T17:28:16ZConflict management for managers : resolving workplace, client, and policy disputesent://SD_ILS/0/SD_ILS:7997402024-04-24T17:28:16Z2024-04-24T17:28:16Zby Raines, Susan<br/>Author Raines, Susan<br/>Format: Books<br/>Call Number HD42 R35 2013<br/>Edition 1st ed.<br/>Publisher John Wiley,<br/>Publication Date 2013<br/>ISBN 9780470931110<br/>Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysiaent://SD_ILS/0/SD_ILS:1401182024-04-24T17:28:16Z2024-04-24T17:28:16Zby Wiwied Virgiyanti<br/>Author Wiwied Virgiyanti<br/>Format: Books<br/>Call Number HF5415.5 W58 2007<br/>Publisher Universiti Teknologi Malaysia,<br/>Publication Date 2007<br/>Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Fakulti Sains Komputer dan Sistem Maklumat, Universiti Teknologi Malaysia, 2007<br/>Investigating customer relationship management and service quality in higher education in Malaysia School of Graduate Studies, Universiti Teknologi Malaysiaent://SD_ILS/0/SD_ILS:5667172024-04-24T17:28:16Z2024-04-24T17:28:16Zby Wiwied Virgiyanti<br/>Author Wiwied Virgiyanti<br/>Format: Computer file<br/>Call Number CP 013417<br/>Publisher Universiti Teknologi Malaysia,<br/>Publication Date 2007<br/>Thesis (Master of Science (Information Technology (Management)) - Universiti Teknologi Malaysia, 2007<br/>Customer relationship management : the bottom line to optimizing your ROIent://SD_ILS/0/SD_ILS:3934272024-04-24T17:28:16Z2024-04-24T17:28:16Zby Anton, Jon<br/>Author Anton, Jon, Petouhoff, Natalie L.<br/>Format: Books<br/>Call Number HF5415.5 A586 2002<br/>Edition 2nd ed.<br/>Publisher Prentice Hall,<br/>Publication Date 2002<br/>ISBN 9780130990693<br/>Customer relationship management : making hard decisions with soft numbersent://SD_ILS/0/SD_ILS:4688992024-04-24T17:28:16Z2024-04-24T17:28:16Zby Anton, Jon<br/>Author Anton, Jon, Monger, Jodie E., Feinberg, Richard A., Widdows, Rick<br/>Format: Books<br/>Call Number HF5415.5 A58 1995<br/>Publisher Prentice Hall,<br/>Publication Date 1996<br/>ISBN 9780134384740<br/>Customer relationship management : making hard decisions with soft numbersent://SD_ILS/0/SD_ILS:4679412024-04-24T17:28:16Z2024-04-24T17:28:16Zby Anton, Jon<br/>Author Anton, Jon, Monger, Jodie E., Feinberg, Richard A., Widdows, Rick, Ruyter, Ko de<br/>Format: Books<br/>Call Number HF5415.5 A57 1996<br/>Publisher Prentice Hall,<br/>Publication Date 1996<br/>ISBN 9780134384740<br/>Cases on consumer-centric marketing managementent://SD_ILS/0/SD_ILS:8412252024-04-24T17:28:16Z2024-04-24T17:28:16Zby Jham, Vimi, 1968- editor<br/>Author Jham, Vimi, 1968- editor, Puri, Sandeep, 1972- editor<br/>Format: Books<br/>Call Number HF5415.13 C375 2014<br/>ISBN 9781466643574 9781466643581 9781466643598<br/>