Search Results for Customer services - Narrowed by: Computer industry -- Customer services SirsiDynix Enterprise http://portal.utm.my/client/en_AU/main/main/qu$003dCustomer$002bservices$0026qf$003dSUBJECT$002509Subject$002509Computer$002bindustry$002b--$002bCustomer$002bservices$002509Computer$002bindustry$002b--$002bCustomer$002bservices$0026ps$003d300?dt=list 2024-05-08T09:23:00Z A guide to customer service skills for the service desk professional ent://SD_ILS/0/SD_ILS:776484 2024-05-08T09:23:00Z 2024-05-08T09:23:00Z by&#160;Knapp, Donna<br/>Author&#160;Knapp, Donna<br/>Format:&#160;Books<br/>Call Number&#160;HD9696.C62 K53 2011<br/>Edition&#160;3rd ed.<br/>Publisher&#160;Course Technology,<br/>Publication Date&#160;2011<br/>ISBN&#160;9780538748537<br/> IT services : costs, metrics, benchmarking and marketing ent://SD_ILS/0/SD_ILS:780399 2024-05-08T09:23:00Z 2024-05-08T09:23:00Z by&#160;Tardugno, Anthony<br/>Author&#160;Tardugno, Anthony,&#160;DiPasquale, Thomas R.,&#160;Matthews, Robert E.<br/>Format:&#160;Books<br/>Call Number&#160;HD9696.67.A2 T37 2000<br/>Publisher&#160;Prentice Hall,<br/>Publication Date&#160;2000<br/>ISBN&#160;9780132621953<br/> Service mangement in computing and telecommunications ent://SD_ILS/0/SD_ILS:366200 2024-05-08T09:23:00Z 2024-05-08T09:23:00Z by&#160;Hallows, Richard D.<br/>Author&#160;Hallows, Richard D.<br/>Format:&#160;Books<br/>Call Number&#160;HE7661.H34 1995<br/>Publisher&#160;Artech House,<br/>Publication Date&#160;1995<br/>ISBN&#160;9780890066768<br/>