Search Results for Customer services - Narrowed by: Creative ability in business SirsiDynix Enterprise http://portal.utm.my/client/en_AU/main/main/qu$003dCustomer$002bservices$0026qf$003dSUBJECT$002509Subject$002509Creative$002bability$002bin$002bbusiness$002509Creative$002bability$002bin$002bbusiness$0026ps$003d300?dt=list 2024-05-28T09:10:18Z Winning the customer : turn consumers into fans and get them to spend more ent://SD_ILS/0/SD_ILS:785845 2024-05-28T09:10:18Z 2024-05-28T09:10:18Z by&#160;Imbriano, Lou<br/>Author&#160;Imbriano, Lou<br/>Format:&#160;Books<br/>Call Number&#160;HF5415 I43 2012<br/>Publisher&#160;McGraw-Hill,<br/>Publication Date&#160;2012<br/>ISBN&#160;9780071775267<br/> Involving customers in new service development ent://SD_ILS/0/SD_ILS:644020 2024-05-28T09:10:18Z 2024-05-28T09:10:18Z by&#160;Edvardsson, Bo, 1952-<br/>Author&#160;Edvardsson, Bo, 1952-<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.153 I58 2006<br/>Series Title&#160;Series on technology management ; v. 11<br/>Publisher&#160;Imperial College Press ; Distributed by World Scientific Publishing Co.,<br/>Publication Date&#160;2006<br/>ISBN&#160;9781860946691<br/> The innovator's solution : creating and sustaining successful growth ent://SD_ILS/0/SD_ILS:377785 2024-05-28T09:10:18Z 2024-05-28T09:10:18Z by&#160;Christensen, Clayton M.<br/>Author&#160;Christensen, Clayton M.,&#160;Raynor, Michael E.<br/>Format:&#160;Books<br/>Call Number&#160;HD53 C575 2003<br/>Publication Date&#160;2003<br/>ISBN&#160;9781578518524<br/> The innovator's dilemma : when new technologies cause great firms to fail ent://SD_ILS/0/SD_ILS:455980 2024-05-28T09:10:18Z 2024-05-28T09:10:18Z by&#160;Christensen, Clayton M.<br/>Author&#160;Christensen, Clayton M.<br/>Format:&#160;Books<br/>Call Number&#160;HD53 C57 1997<br/>Publisher&#160;Harvard Business School Press,<br/>Publication Date&#160;1997<br/>ISBN&#160;9780875845852<br/>