Search Results for Customer services - Narrowed by: SERVQUAL (Service quality framework)SirsiDynix Enterprisehttp://portal.utm.my/client/en_AU/main/main/qu$003dCustomer$002bservices$0026qf$003dSUBJECT$002509Subject$002509SERVQUAL$002b$002528Service$002bquality$002bframework$002529$002509SERVQUAL$002b$002528Service$002bquality$002bframework$002529$0026ps$003d300?dt=list2024-05-24T21:09:39ZRelationship between services quality and customer satisfaction in banking industry the case study of the CIMB bank in UTMent://SD_ILS/0/SD_ILS:3626582024-05-24T21:09:39Z2024-05-24T21:09:39Zby Liew, Ka Ling<br/>Author Liew, Ka Ling, Hisamuddin Md. Som, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia<br/>Format: Books<br/>Call Number HF5415.5 L54 2009 raf<br/>Publication Date 2009<br/>Project Paper (Sarjana Muda (Pengurusan - Pemasaran)) - Universiti Teknologi Malaysia, 2009<br/>Kualiti perkhidmatan fasiliti di Hospital kerajaan - Hospital Sultanah Aminah, Johor Bahruent://SD_ILS/0/SD_ILS:6244342024-05-24T21:09:39Z2024-05-24T21:09:39Zby Nor Ayunny Hamzah<br/>Author Nor Ayunny Hamzah, Maimunah Sapri, Fakulti Kejuruteraan dan Sains Geoinformasi<br/>Format: Books<br/>Call Number HF5415.5 N394 2010 raf<br/>Publication Date 2010<br/>Project Paper (Sarjana Muda Sains (Pengurusan Harta Tanah)) - Universiti Teknologi Malaysia, 2010<br/>Kualiti perkhidmatan fasiliti di Hospital kerajaan - Hospital Sultanah Aminah, Johor Bahruent://SD_ILS/0/SD_ILS:6244352024-05-24T21:09:39Z2024-05-24T21:09:39Zby Nor Ayunny Hamzah<br/>Author Nor Ayunny Hamzah<br/>Format: Books<br/>Call Number CP 022447 ra<br/>Publication Date 2010<br/>Project Paper (Sarjana Muda Sains (Pengurusan Harta Tanah)) - Universiti Teknologi Malaysia, 2010<br/>Mengukur kualiti perkhidmatan di Pejabat Pos Malaysia cawangan Skudai, Johor dengan menggunakan model servqualent://SD_ILS/0/SD_ILS:2590452024-05-24T21:09:39Z2024-05-24T21:09:39Zby Farhana Mohd. Razin<br/>Author Farhana Mohd. Razin, Hassan Mohd. Osman, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia<br/>Format: Books<br/>Call Number HF5415.5 F37 2008 raf<br/>Publication Date 2008<br/>Project Paper (Sarjana Muda (Pengurusan - Teknologi)) - Universiti Teknologi Malaysia, 2008<br/>Kajian kualiti perkhidmatan dari perspektif pelanggan Bank Simpanan Nasional, Jalan Rugayah, Batu Pahat, Johorent://SD_ILS/0/SD_ILS:3637022024-05-24T21:09:39Z2024-05-24T21:09:39Zby Ng, Geok Kim<br/>Author Ng, Geok Kim, Melati Ahmad Anuar, Fakulti Pengurusan dan Pembangunan Sumber Manusia<br/>Format: Books<br/>Call Number HF5415.5 N44 2008 raf<br/>Publication Date 2008<br/>Project Paper (Sarjana Muda (Pengurusan - Teknologi)) - Universiti Teknologi Malaysia, 2008<br/>A study of services quality from the perspective of customers at AM bank Metropolis Tower, Johor Bahruent://SD_ILS/0/SD_ILS:3638102024-05-24T21:09:39Z2024-05-24T21:09:39Zby Shathish Rengayan<br/>Author Shathish Rengayan, Suresh Ramakrishnan, Fakulti Pengurusan dan Pembangunan Sumber Manusia<br/>Format: Books<br/>Call Number HF5415.5 S535 2008 raf<br/>Publication Date 2008<br/>Project Paper (Sarjana Muda (Pengurusan - Teknologi) - Universiti Teknologi Malaysia, 2008<br/>Kajian kualiti perkhidmatan dari perspektif pelanggan Bank Simpanan Nasional, Jalan Rugayah, Batu Pahat, Johorent://SD_ILS/0/SD_ILS:5981602024-05-24T21:09:39Z2024-05-24T21:09:39Zby Ng, Geok Kim<br/>Author Ng, Geok Kim, Melati Ahmad Anuar, Fakulti Pengurusan<br/>Format: Computer file<br/>Call Number CP 020749 ra<br/>Publication Date 2008<br/>Project Paper (Sarjana Muda (Pengurusan - Teknologi)) - Universiti Teknologi Malaysia, 2008<br/>