Search Results for Customer services -- United States -- ManagementSirsiDynix Enterprisehttp://portal.utm.my/client/en_AU/main/main/qu$003dCustomer$002bservices$002b--$002bUnited$002bStates$002b--$002bManagement$0026ps$003d300?dt=list2024-04-19T21:43:47ZThe quality library : a guide to staff-driven improvement, better efficiency, and happier customersent://SD_ILS/0/SD_ILS:8185982024-04-19T21:43:47Z2024-04-19T21:43:47Zby Laughlin, Sara, 1949-<br/>Author Laughlin, Sara, 1949-, Wilson, Ray W.<br/>Format: Books<br/>Call Number Z678 L38 2008 f<br/>Publisher American Library Association,<br/>Publication Date 2008<br/>ISBN 9780838909522<br/>Do the right thing : how dedicated employees create loyal customers and large profitsent://SD_ILS/0/SD_ILS:7819992024-04-19T21:43:47Z2024-04-19T21:43:47Zby Parker, James F. (James Francis), 1947-<br/>Author Parker, James F. (James Francis), 1947-<br/>Format: Books<br/>Call Number HE9803.S68 P37 2008<br/>Publisher Wharton School Pub.,<br/>Publication Date 2008<br/>ISBN 9780132343343<br/>Beans : four principles for running a business in good times or bad : a business fable taken from real lifeent://SD_ILS/0/SD_ILS:3749152024-04-19T21:43:47Z2024-04-19T21:43:47Zby Yerkes, Leslie, 1958-<br/>Author Yerkes, Leslie, 1958-, Decker, Charles, 1952-<br/>Format: Books<br/>Call Number HD62 Y47 2003<br/>Publisher Jossey-Bass,<br/>Publication Date 2003<br/>ISBN 9780787967642<br/>Delivering satisfaction and service quality : a customer-based approach for librariesent://SD_ILS/0/SD_ILS:8250482024-04-19T21:43:47Z2024-04-19T21:43:47Zby Hernon, Peter<br/>Author Hernon, Peter, Whitman, John R.<br/>Format: Books<br/>Call Number Z711 H47 2001 f<br/>Publisher American Library Association,<br/>Publication Date 2001<br/>ISBN 9780838907894<br/>Touchstones : ten new ideas revolutionizing businessent://SD_ILS/0/SD_ILS:3726122024-04-19T21:43:47Z2024-04-19T21:43:47Zby Band, William A.<br/>Author Band, William A.<br/>Format: Books<br/>Call Number HD70.U5 B36 1994<br/>Publisher John Wiley & Sons,<br/>Publication Date 1994<br/>ISBN 9780471310969<br/>Service selling : a guide to increasing sales and profits in consumer financial servicesent://SD_ILS/0/SD_ILS:1136372024-04-19T21:43:47Z2024-04-19T21:43:47Zby Stemper, Robert G.<br/>Author Stemper, Robert G.<br/>Format: Books<br/>Call Number HG181 S73 1991<br/>Publisher John Wiley,<br/>Publication Date 1991<br/>ISBN 9780471540304<br/>