Search Results for Marketing - Narrowed by: English - Consumer satisfaction SirsiDynix Enterprise http://portal.utm.my/client/en_AU/main/main/qu$003dMarketing$0026qf$003dLANGUAGE$002509Language$002509ENG$002509English$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction$002509Consumer$002bsatisfaction$0026ps$003d300$0026isd$003dtrue?dt=list 2024-06-13T08:17:49Z Marketing : connecting with customers ent://SD_ILS/0/SD_ILS:142938 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Harrell, Gilbert D.<br/>Author&#160;Harrell, Gilbert D.,&#160;Frazier, Gary L.<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.13 H356 1999 f<br/>Publisher&#160;Prentice Hall,<br/>Publication Date&#160;1999<br/>ISBN&#160;9780023502514<br/> Marketing Mosaic : Elements Driving Consumers and Business ent://SD_ILS/0/SD_ILS:866917 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Sanjeev Bansal, editor<br/>Author&#160;Sanjeev Bansal, editor,&#160;Ashok Sharma, editor,&#160;Varsha Khattri, editor<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.13 M371 2017<br/>ISBN&#160;9789386221216<br/> Value-based marketing for bottom-line success : 5 steps to creating customer value ent://SD_ILS/0/SD_ILS:354366 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;DeBonis, J. Nicholas<br/>Author&#160;DeBonis, J. Nicholas,&#160;Balinski, Eric W.,&#160;Allen, Philip E.<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.13 D38 2003<br/>Publisher&#160;McGraw Hill,<br/>Publication Date&#160;2003<br/>ISBN&#160;9780071396561<br/> College student satisfaction: marketing's approach for evaluating higher education ent://SD_ILS/0/SD_ILS:381336 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Hampton, G. M.<br/>Author&#160;Hampton, G. M.<br/>Format:&#160;Books<br/>Call Number&#160;MAK 17411<br/>Publication Date&#160;2002<br/> Emotion marketing : the hallmark way of winning customers for life ent://SD_ILS/0/SD_ILS:152248 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Robinette, Scott<br/>Author&#160;Robinette, Scott,&#160;Brand, Claire<br/>Format:&#160;Books<br/>Call Number&#160;HF5415 R55 2001<br/>Publisher&#160;McGraw-Hill,<br/>Publication Date&#160;2001<br/>ISBN&#160;9780071364140<br/> Quality facility management : a marketing and customer service approach ent://SD_ILS/0/SD_ILS:382692 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Friday, Stormy<br/>Author&#160;Friday, Stormy,&#160;Cotts, David G.<br/>Format:&#160;Books<br/>Call Number&#160;HD1394 F74 1995<br/>Publisher&#160;John Wiley &amp; Sons,<br/>Publication Date&#160;1995<br/>ISBN&#160;9780471023227<br/> Relationship marketing for competitive advantage : winning and keeping customers ent://SD_ILS/0/SD_ILS:390027 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Payne, Adrian<br/>Author&#160;Payne, Adrian<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.5 R44 1995<br/>Publisher&#160;Butterworth-Heinemann,<br/>Publication Date&#160;1995<br/>ISBN&#160;9780750620208<br/> UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY ent://SD_ILS/0/SD_ILS:864063 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Ahmad Jusoh, editor<br/>Author&#160;Ahmad Jusoh, editor,&#160;Abu Bakar Abdul Hamid, contributor,&#160;Ahmad Jusoh, contributor,&#160;Choi, Sang Long, contributor,&#160;Hendrikus K, contributor<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.5 U53 2015 a<br/>Edition&#160;First Edition 2015<br/>Publication Date&#160;2015<br/>ISBN&#160;9789835210488<br/> Customer Value Creation Behavior ent://SD_ILS/0/SD_ILS:837917 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Yi, Yu-jae, 1960-<br/>Author&#160;Yi, Yu-jae, 1960-<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.5 Y497 2014<br/>Publication Date&#160;2014<br/>ISBN&#160;9781138021020<br/> Double your business : how to break through the barriers to higher growth, turnover and profit ent://SD_ILS/0/SD_ILS:816535 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Duncan, Lee<br/>Author&#160;Duncan, Lee<br/>Format:&#160;Books<br/>Call Number&#160;HD62.7 D856 2012<br/>Publisher&#160;FT Pr.,<br/>Publication Date&#160;2012<br/>ISBN&#160;9780273759492<br/> Winning the customer : turn consumers into fans and get them to spend more ent://SD_ILS/0/SD_ILS:785845 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Imbriano, Lou<br/>Author&#160;Imbriano, Lou<br/>Format:&#160;Books<br/>Call Number&#160;HF5415 I43 2012<br/>Publisher&#160;McGraw-Hill,<br/>Publication Date&#160;2012<br/>ISBN&#160;9780071775267<br/> The relationship between brand equity and customer satisfaction in coffee industry ent://SD_ILS/0/SD_ILS:769499 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Chong, Yik Fei, author<br/>Author&#160;Chong, Yik Fei, author,&#160;Mohamed Fuad Ahmad, supervisor,&#160;Fakulti Pengurusan dan Pembangunan Sumber Manusia<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.1255 C466 2011 raf<br/>Publisher&#160;Universiti Teknologi Malaysia,<br/>Publication Date&#160;2011<br/>Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011<br/> How to market to people not like you : &quot;know it or blow it&quot; rules for reaching diverse customers ent://SD_ILS/0/SD_ILS:779939 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;McDonald, Kelly, 1961-<br/>Author&#160;McDonald, Kelly, 1961-<br/>Format:&#160;Books<br/>Call Number&#160;HF5415 M3795 2011<br/>Publisher&#160;Wiley,<br/>Publication Date&#160;2011<br/>ISBN&#160;9780470879009<br/> Now, build a great business! : 7 ways to maximize your profits in any market ent://SD_ILS/0/SD_ILS:782145 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Thompson, Mark.<br/>Author&#160;Thompson, Mark.,&#160;Tracy, Brian<br/>Format:&#160;Books<br/>Call Number&#160;HD57.7 T464 2011<br/>Edition&#160;1st ed.<br/>Publisher&#160;McGraw-Hill,<br/>Publication Date&#160;2011<br/>ISBN&#160;9780814416976<br/> The golden apple : how to grow opportunity and harvest success ent://SD_ILS/0/SD_ILS:206563 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Aaronson, Kathy<br/>Author&#160;Aaronson, Kathy<br/>Format:&#160;Books<br/>Call Number&#160;HF5438.25 A27 2006<br/>Publisher&#160;John Wiley &amp; Sons,<br/>Publication Date&#160;2006<br/>ISBN&#160;9780471777823<br/> Customer behavior : a managerial perspective ent://SD_ILS/0/SD_ILS:375144 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Sheth, Jagdish N.<br/>Author&#160;Sheth, Jagdish N.,&#160;Mittal, Banwari<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.32 S54 2004<br/>Edition&#160;2nd ed.<br/>Publisher&#160;Thomson/South-Western,<br/>Publication Date&#160;2004<br/>ISBN&#160;9780030343360<br/> The market driven organization: understanding, attracting, and keeping valuable customers ent://SD_ILS/0/SD_ILS:375445 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Day, George S.<br/>Author&#160;Day, George S.<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.13 D39 1999<br/>Publisher&#160;The Free Press.,<br/>Publication Date&#160;1999<br/>ISBN&#160;9780684864679<br/> Know your customer : new approaches to customer value and satisfaction ent://SD_ILS/0/SD_ILS:411343 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Woodruff, Robert B.<br/>Author&#160;Woodruff, Robert B.,&#160;Gardial, Sarah F.<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.32 W66 1996<br/>Publisher&#160;Blackwell,<br/>Publication Date&#160;1996<br/>ISBN&#160;9781557865533<br/> 101 ways to promote your business ent://SD_ILS/0/SD_ILS:423908 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Harris, Godfrey<br/>Author&#160;Harris, Godfrey,&#160;Harris, Gregrey<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.122 H37 1996<br/>Publisher&#160;Kogan Page,<br/>Publication Date&#160;1996<br/>ISBN&#160;9780749418441<br/> Customer engineering : cutting-edge selling strategies ent://SD_ILS/0/SD_ILS:486536 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Frigstad, David B.<br/>Author&#160;Frigstad, David B.<br/>Format:&#160;Books<br/>Call Number&#160;HF5415.2 F74 1995<br/>Publisher&#160;Oasis Press,<br/>Publication Date&#160;1995<br/>ISBN&#160;9781555713591<br/> Innovate! : straight path to quality, customer delight, competitive advantage ent://SD_ILS/0/SD_ILS:352117 2024-06-13T08:17:49Z 2024-06-13T08:17:49Z by&#160;Schumann, Paul A.<br/>Author&#160;Schumann, Paul A.<br/>Format:&#160;Books<br/>Call Number&#160;HC79.T4 I56 1994<br/>Publisher&#160;McGraw-Hill,<br/>Publication Date&#160;1994<br/>ISBN&#160;9780070557147<br/>