Search Results for Satisfaction - Narrowed by: Banks and banking -- Customer servicesSirsiDynix Enterprisehttp://portal.utm.my/client/en_AU/main/main/qu$003dSatisfaction$0026qf$003dSUBJECT$002509Subject$002509Banks$002band$002bbanking$002b--$002bCustomer$002bservices$002509Banks$002band$002bbanking$002b--$002bCustomer$002bservices$0026ps$003d300$0026isd$003dtrue?dt=list2024-06-20T03:26:13ZRelationship between quality service and customer satisfaction in Islamic banks of Johorent://SD_ILS/0/SD_ILS:8798252024-06-20T03:26:13Z2024-06-20T03:26:13Zby Mazidah Bahari, 1996-, author<br/>Author Mazidah Bahari, 1996-, author, Adaviah Mas‘od, 1984-, supervisor, Sekolah Perniagaan Antarabangsa Azman Hashim<br/>Format: Books<br/>Call Number HF5415.335 M39 2019 raf<br/>Publication Date 2019<br/>Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2019<br/>Relationship between quality service and customer satisfaction in Islamic banks of Johorent://SD_ILS/0/SD_ILS:8798262024-06-20T03:26:13Z2024-06-20T03:26:13Zby Mazidah Bahari, 1996-, author<br/>Author Mazidah Bahari, 1996-, author, Adaviah Mas‘od, 1984-, supervisor, Sekolah Perniagaan Antarabangsa Azman Hashim<br/>Format: Electronic Resources<br/>Call Number CP 082340 ra<br/>Publication Date 2019<br/>Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2019<br/>Relationship between bank customer service representatives' emotional intelligence and customers satisfactionent://SD_ILS/0/SD_ILS:8688792024-06-20T03:26:13Z2024-06-20T03:26:13Zby Jascinta Pilos, 1993-, author<br/>Author Jascinta Pilos, 1993-, author, Nor Akmar Nordin, supervisor, Fakulti Pengurusan<br/>Format: Books<br/>Call Number BF576 J37 2017 raf<br/>Publication Date 2017<br/>Project Paper (Sarjana Muda (Psikologi Dengan Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2017<br/>Relationship between bank customer service representatives' emotional intelligence and customers satisfactionent://SD_ILS/0/SD_ILS:8688802024-06-20T03:26:13Z2024-06-20T03:26:13Zby Jascinta Pilos, 1993-, author<br/>Author Jascinta Pilos, 1993-, author, Nor Akmar Nordin, supervisor, Fakulti Pengurusan<br/>Format: Books<br/>Call Number CP 064859 ra<br/>Publication Date 2017<br/>Project Paper (Sarjana Muda (Psikologi Dengan Pembangunan Sumber Manusia)) - Universiti Teknologi Malaysia, 2017<br/>Integration of customer relationship management and service quality towards customer satisfaction leading to consumer intention to purchase banking productsent://SD_ILS/0/SD_ILS:8485952024-06-20T03:26:13Z2024-06-20T03:26:13Zby Sheila Sa'odah Hassan, author<br/>Author Sheila Sa'odah Hassan, author, Ahmad Jusoh, supervisor, Fakulti Pengurusan<br/>Format: Books<br/>Call Number HG1601 S54 2014 raf<br/>Publication Date 2014<br/>Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2014<br/>Integration of customer relationship management and service quality towards customer satisfaction leading to consumer intention to purchase banking productsent://SD_ILS/0/SD_ILS:8485972024-06-20T03:26:13Z2024-06-20T03:26:13Zby Sheila Sa'odah Hassan, author<br/>Author Sheila Sa'odah Hassan, author, Ahmad Jusoh, supervisor, Fakulti Pengurusan<br/>Format: Books<br/>Call Number CP 053605 ra<br/>Publication Date 2014<br/>Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2014<br/>Analysis of customer-perceived service quality, customer satisfaction and loyalty : a case study of Malayan Banking Berhad (MAYBANK), Skudaient://SD_ILS/0/SD_ILS:7699592024-06-20T03:26:13Z2024-06-20T03:26:13Zby Ong, Qian Min, author<br/>Author Ong, Qian Min, author, Amit Joshi, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia<br/>Format: Books<br/>Call Number HF5415.335 O54 2011 raf<br/>Publication Date 2011<br/>Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2011<br/>Customer perception on service quality provided by CIMB Bank UTM Branch : a study among lecturers at Faculty of Science, UTM Skudai, Johorent://SD_ILS/0/SD_ILS:8794312024-06-20T03:26:13Z2024-06-20T03:26:13Zby Muhammad Ikhwan Naqib Md. Shah, 1995-, author<br/>Author Muhammad Ikhwan Naqib Md. Shah, 1995-, author, Lokman Ali, supervisor, Sekolah Perniagaan Antarabangsa Azman Hashim<br/>Format: Books<br/>Call Number HF5415.335 M845 2019 raf<br/>Publication Date 2019<br/>Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2019<br/>Customer perception on service quality provided by CIMB Bank UTM Branch : a study among lecturers at Faculty of Science, UTM Skudai, Johorent://SD_ILS/0/SD_ILS:8794322024-06-20T03:26:13Z2024-06-20T03:26:13Zby Muhammad Ikhwan Naqib Md. Shah, 1995-, author<br/>Author Muhammad Ikhwan Naqib Md. Shah, 1995-, author, Lokman Ali, supervisor, Sekolah Perniagaan Antarabangsa Azman Hashim<br/>Format: Electronic Resources<br/>Call Number CP 082205 ra<br/>Publication Date 2019<br/>Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2019<br/>Bank selection criteria : a study in Taman Universiti, Skudaient://SD_ILS/0/SD_ILS:8051092024-06-20T03:26:13Z2024-06-20T03:26:13Zby Farah Farina Jalil, 1989-, author<br/>Author Farah Farina Jalil, 1989-, author, Saif Ur Rehman Khan, supervisor, Fakulti Pengurusan dan Pembangunan Sumber Manusia<br/>Format: Books<br/>Call Number HG1616.C87 F37 2012 raf<br/>Publication Date 2012<br/>Project Paper (Sarjana Muda Perakaunan) - Universiti Teknologi Malaysia, 2012<br/>Hubungan di antara kualiti perkhidmatan dengan kepuasan pelanggan : satu kajian di Bank Bumiputra Commerce cawangan Universiti Teknologi Malaysiaent://SD_ILS/0/SD_ILS:1587612024-06-20T03:26:13Z2024-06-20T03:26:13Zby Mohamad Rizal Mohamad Isa<br/>Author Mohamad Rizal Mohamad Isa<br/>Format: Books<br/>Call Number HF5415.335 M74 2007<br/>Publisher Universiti Teknologi Malaysia,<br/>Publication Date 2007<br/>Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2007<br/>Kajian terhadap kepuasan pengguna Bank Bumiputra Commerce di UTM Skudaient://SD_ILS/0/SD_ILS:958592024-06-20T03:26:13Z2024-06-20T03:26:13Zby Norliza Mohd. Mohidin<br/>Author Norliza Mohd. Mohidin<br/>Format: Books<br/>Call Number HF5415.335 N675 2006<br/>Publisher Universiti Teknologi Malaysia,<br/>Publication Date 2006<br/>Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2006<br/>