Search Results for Satisfaction - Narrowed by: Consumer satisfaction -- Statistical methodsSirsiDynix Enterprisehttp://portal.utm.my/client/en_AU/main/main/qu$003dSatisfaction$0026qf$003dSUBJECT$002509Subject$002509Consumer$002bsatisfaction$002b--$002bStatistical$002bmethods$002509Consumer$002bsatisfaction$002b--$002bStatistical$002bmethods$0026ps$003d300$0026isd$003dtrue?dt=list2024-06-20T06:29:26ZMeasuring customer satisfaction and loyalty : survey design, use, and statistical analysis methodsent://SD_ILS/0/SD_ILS:3594212024-06-20T06:29:26Z2024-06-20T06:29:26Zby Hayes, Bob E., 1963-<br/>Author Hayes, Bob E., 1963-<br/>Format: Books<br/>Call Number HF5415.335 H39 2008<br/>Edition 3rd ed.<br/>Publisher ASQ Quality Press,<br/>Publication Date 2008<br/>ISBN 9780873897433<br/>Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality researchent://SD_ILS/0/SD_ILS:1732902024-06-20T06:29:26Z2024-06-20T06:29:26Zby Allen, Derek R., 1959-<br/>Author Allen, Derek R., 1959-, Rao, T. R. (Tanniru R.), 1940-<br/>Format: Books<br/>Call Number HF5415.335 A54 2000<br/>Publisher ASQ Quality Press,<br/>Publication Date 2000<br/>ISBN 9780873894531<br/>Measuring customer satisfaction : survey design, use, and statistical analysis methodsent://SD_ILS/0/SD_ILS:4905772024-06-20T06:29:26Z2024-06-20T06:29:26Zby Hayes, Bob E.<br/>Author Hayes, Bob E.<br/>Format: Books<br/>Call Number HF5415.335 H39 1998<br/>Edition 2nd ed<br/>Publisher ASQ Quality Press,<br/>Publication Date 1998<br/>ISBN 9780873893626<br/>Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveysent://SD_ILS/0/SD_ILS:1622392024-06-20T06:29:26Z2024-06-20T06:29:26Zby Spunt, Trevor M.<br/>Author Spunt, Trevor M.<br/>Format: Books<br/>Call Number HF5415.335 S68 1999 f<br/>Publisher Customer Service Group,<br/>Publication Date 1999<br/>ISBN 9780915910472<br/>