Title:
Flying high in a competitive industry : cost-effective service excellence at Singapore airlines
Personal Author:
Publication Information:
Singapore : McGraw-Hill Education, 2005
Physical Description:
xxiii, 217 p. : ill. ; 23 cm.
ISBN:
9780071249645
Subject Term:
Available:*
Library | Item Barcode | Call Number | Material Type | Item Category 1 | Status |
---|---|---|---|---|---|
Searching... | 30000010166671 | HE9874.S56 H47 2006 | Open Access Book | Book | Searching... |
Searching... | 33000000011247 | HE9874.S56 H47 2006 | Open Access Book | Gift Book | Searching... |